These conditions” means the standard terms and conditions of sale set out in this document includes any special terms and conditions agreed in writing between the passenger and the Provider. the person who accepts a quotation or offer of the Provider for the sale of Services or whose order for the Services is accepted by the Provider. The Contract” means the contract for the provision of airport transfer and general taxi services under these conditions; RoadRunnerdoes not except any responsibility in any way for missed flights for what ever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances. No responsibilities for costs are to be refunded to any passengers who do not wait for their driver and take alternative transport. Please ensure you give us your arrival times and day in to the UK and not your departing information. If you have a serious delay on your return journey please inform us as soon as possible although we will do our utmost to find out if you have incurred any delays. Pricing Policy Prices are calculated manually with the distance, time of travel and amount of passengers traveling taken into consideration. Tolls & Congestion Zones All Tolls & Congestion Zones are not included in the instant online quotes and in booking . Cancellation Policy RoadRunner will accept any cancellation made as long as there is at least 48 hours notice the cancellation must be done over the phone by calling on this number 01737760076 Refunds will not be issued in the following circumstances: No refund is made if the passenger does not show up for pre-paid journeys. No refund is made for cancellation of a booking on the day of travel or afterwards. All other circumstances where a refund may be possible should be addressed directly with Roadrunner office no 01737760076.